{
  "schemaVersion": "2026-06-09",
  "publisher": "Citiwell",
  "website": "https://citiwell.me/",
  "bookingStatus": "lead_request_supported",
  "finalAppointmentConfirmation": "Citiwell team confirms the exact appointment time with the client.",
  "humanContact": {
    "phone": "+38268421125",
    "whatsapp": "https://wa.me/38268421125",
    "viber": "viber://chat?number=%2B38268421125",
    "instagram": "https://www.instagram.com/citiwell.me/"
  },
  "recommendedMessengerTexts": {
    "ru": "Здравствуйте! Хочу записаться на лазерную эпиляцию в Citiwell.",
    "en": "Hello! I want to book a laser hair removal appointment at Citiwell.",
    "sr-ME": "Zdravo! Želim da zakažem lasersku epilaciju u Citiwell-u."
  },
  "websiteLeadEndpoint": {
    "url": "https://citiwell.me/send_lead.php",
    "method": "POST",
    "contentType": "application/json",
    "purpose": "Create a lead request for Citiwell to contact the client.",
    "sideEffect": "Sends client contact data to Citiwell.",
    "requiresExplicitUserConsent": true,
    "requiredFields": [
      {
        "name": "name",
        "type": "string",
        "description": "Client name."
      },
      {
        "name": "phone",
        "type": "string",
        "description": "Client phone number in international or local format."
      },
      {
        "name": "messenger",
        "type": "string",
        "allowedValues": [
          "WhatsApp",
          "Viber"
        ],
        "description": "Preferred messenger for Citiwell response."
      },
      {
        "name": "gender",
        "type": "string",
        "allowedValues": [
          "female",
          "male"
        ],
        "description": "Gender selection used by the existing site form."
      }
    ],
    "optionalFields": [
      "city",
      "country",
      "lang",
      "page_url",
      "referrer",
      "utm",
      "tracking"
    ],
    "examplePayload": {
      "name": "Example Client",
      "phone": "+38268123456",
      "messenger": "WhatsApp",
      "gender": "female",
      "lang": "en",
      "page_url": "https://citiwell.me/index-en.html",
      "referrer": "AI chat"
    },
    "expectedResponse": {
      "ok": true
    }
  },
  "agentSafetyRules": [
    "Do not submit a lead unless the user explicitly agreed to send their contact data to Citiwell.",
    "Do not invent exact available time slots.",
    "Do not promise that an appointment is confirmed after lead submission.",
    "If the user wants an immediate conversation, prefer WhatsApp or Viber."
  ],
  "structuredActionSummary": {
    "actionType": "ReserveAction",
    "targetType": "EntryPoint",
    "httpMethod": "POST",
    "result": "Appointment request, not a confirmed reservation."
  },
  "podgoricaBookingHints": {
    "recommendedUserQuestions": [
      "Which Podgorica location is closest to you?",
      "Which zone do you want to treat?",
      "Do you prefer WhatsApp or Viber?",
      "Do you consent to send your name and phone number to Citiwell?"
    ],
    "suggestedLocations": [
      "Podgorica Center",
      "Podgorica Boulevard",
      "Podgorica Central Point"
    ],
    "importantClarification": "Submitting the website lead request creates an appointment request, not a confirmed reservation. Citiwell confirms the exact time."
  }
}